Privacy Policy

Who We Are

G & R Tree Surgeons is operated by G & R Tree Surgeons, located at 6057 West Sidney Rd., Sidney, MI 48885. You can reach us at mattb8124@gmail.com or (989) 658-5541.

Information We Collect

When you request an estimate, contact us, or fill out a form on the Site, we collect the information you provide — typically your name, phone number, email address, service address or ZIP code, and details about the work you are requesting.

We also collect limited technical information automatically when you browse the Site, such as your IP address, browser type, pages visited, and referring website. This is gathered through cookies and analytics tools (such as Google Analytics) and is used in aggregate to understand how visitors use the Site.

How We Use Your Information

We use the information you provide to respond to your inquiries, prepare and deliver estimates, schedule and perform services, send appointment reminders and follow-ups, request feedback and reviews, and improve the Site and our services.

We do not sell your personal information.

Text Messaging (SMS)

If you provide your mobile phone number, we may send you text messages related to your service — such as appointment confirmations, scheduling updates, estimate follow-ups, and review requests. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or get help by replying HELP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in this policy exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties.

How We Share Information

We share information only with service providers who help us operate our business — such as our customer relationship management (CRM) platform, website hosting provider, and analytics services. These providers process your information on our behalf and are not permitted to use it for their own purposes.

We may also disclose information if required by law, or to protect our rights, property, or safety.

Cookies and Analytics

The Site uses cookies and similar technologies to keep the Site working properly and to measure traffic. You can control or disable cookies through your browser settings; the Site will still work, though some features may be limited.

Data Retention

We keep your information for as long as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us at mattb8124@gmail.com or (989) 658-5541. You can opt out of marketing communications at any time using the unsubscribe or opt-out instructions included in the message, or by contacting us directly.

Depending on where you live, you may have additional privacy rights under state law. We will honor valid requests as required by applicable law.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy? Contact G & R Tree Surgeons at mattb8124@gmail.com, call (989) 658-5541, or write to 6057 West Sidney Rd., Sidney, MI 48885.